Complete Guide on How to Transfer Indosat Credit to Co-Consumers
Sometimes not all Indosat vendor users fully understand how to top, check, and transfer Indosat credit to fellow users . In fact, the provider has provided this feature to make it easier for you to still be able to communicate over the phone.
This credit transfer feature is indeed very useful, especially if you need temporary credit to continue communicating. However, there are some requirements to be able to use this feature. Therefore, not all consumers can transfer credit.
If it is deemed not to meet Indosat’s requirements and conditions, it can be determined whether the credit transfer application cannot be processed to co-consumers. Therefore, users can contact Indosat customer support if they have any problems using the feature.
Terms and conditions to be able to use the credit transfer function
In fact, all users are entitled to use the sending credit function provided by the provider. It’s just that vendor managers like Indosat definitely apply some terms and conditions to users to use the feature.
Therefore, consumers are required to comply with the relevant terms and conditions in order to use the credit transfer function. The first terms and conditions, Indosat ooredoo card, were used at least 180 days before using Indosat’s credit transfer function.
And then the card grace period is still at least 30 days in the future. The second quarter and condition there is a minimum limit for one credit transfer application.
The Indosat provider itself states that the minimum credit transferred is Rp. 5,000. If you send a credit transfer under Rp. 5,000, Indosat will not process the submitted application. And consumers are then charged a fee for once-off credit transfers of Rp. 600 per transaction.
The third terms and conditions, the credit of the remaining sender must exceed Rp. 5,000. This means that when sending credit to fellow users, the remaining credit must be above Rp. 5,000. For example, you have a credit of Rp. 100,000.
You send credit to fellow Indosat users in the amount of Rp. 10,000. Therefore, the credit transfer process is declared successful because it is consistent with the relevant terms and conditions. In addition, the credit generated from this transfer between users does not increase the operating period of the Indosat start-up package used.
Indosat credit rating to other users
Once you know the terms and conditions for using the credit transfer function, you can try it immediately. It is noted that there are 2 credit transfer methods that can be used by users of the Indosat ooredoo provider.
Therefore, you can choose one of 2 methods provided by the provider. Here are 2 methods to transfer credit to fellow Indosat users that you can use. Among them are the following:
- Credit transfer by short message (SMS)
The first method of transferring credit to fellow Indosat users can be done by short message or SMS. The method is also very easy. First, open the short message menu (SMS).
Use the message format for credit transfer, which is credit transfer type (space) The proposed Indosat number (space) how much credit should be transferred. For example, credit transfer 08560492xxx 15000.
Then send Indosat credit transfer message format to number 151. After that, press send message. Wait a few seconds until you get a text message response. You will get a credit delivery ticket code.
Then reply to the message with the format OK (space) ticket code obtained at number 151. Please wait a few seconds for the credit transfer request to be answered by the Indosat provider Ooredoo.
- Credit rating via USSD call
Now Indosat credit transfers can be made through USSD calls. There are two types of credit transfers through USSD calls, namely for Indosat refund providers and postpaid providers. For repackaged Indosat users, please take the next steps.
First dial *123*151# and then press the call button. Then press the number 1, and then answer the press. Please provide the suggested number. Then enter the transmitted nominal pulse. After that, press the number 1 to confirm the credit transfer.
For postpaid users, the first step is to dial *123*7*1*6*1# followed by a press call. Then press the number 1 to confirm the credit transfer. Enter the destination number. Then also give how much credit was transferred. After that, press the number 1 to confirm the number and nominal credit transferred.
Usage limit of Indosat credit rating function to other users
Indosat Ooredoo suppliers certainly restrict consumers to using the credit transfer function. If you have passed the credit transfer threshold set by the provider, the request to send credit to fellow consumers cannot be processed.
Indosat users may only transfer credit with a total accumulation of approximately Rp. 200,000 per day. You are free to request that credit be sent to other Indosat ooredoo numbers multiple times.
It is only that the total number of applications accrued to send credit should be below Rp. 200,000. If it has exceeded the limit, an indosat credit transfer application cannot be processed by the provider. Therefore, you need to be smarter in using this feature. The goal is for you to be able to help fellow consumers who need urgent credit.
How to overcome failure using the credit transfer function
The possibility of a failed transaction to send credit to fellow Indosat users may occur. There are several things that cause the application you submit cannot be processed by the supplier. It’s certainly very concerning. Remember, the person to whom we send this emergency credit is in great need.
If an Indosat credit transfer is declared unsuccessful or unsuccessful, despite being in compliance with the relevant terms and conditions, you can contact Indosat customer support. It’s very easy to be able to connect to this customer service from Indosat.
First, you can contact the call center by interactive phone at (021) 30003000 (for landlines) or at 100 and 185 (smartphone users). Indosat’s call center number is active for 24 hours. Therefore, you can contact the call center when you have problems.
In addition, you can also send a direct message (DM) via Twitter on the IndosatCare account. File complaints you’ve experienced, such as not being able to pass credit on to fellow consumers.
In addition, you can also connect with customer support through Facebook at Indosat Oredoo. And finally, you can file complaints related to Indosat’s credit transfer problems through the application. Indosat Oredoo’s MyIm3 application serves all complaints experienced by customers, such as failed credit transfers.
Customer service from the MyIm3 app is also active for 24 hours within 7 days. Therefore, you can immediately report all problems encountered by the MyIm3 application call center. This way, all issues can be dealt with simultaneously by Indosat’s customer service.
Sometimes some people no longer get credit in an emergency. For this reason, Indosat offers credit transfer function to fellow users. There are several terms and conditions for using the function. After that, find out how to transfer Indosat credit to other users .